Complaints and Appeals Form

NRH will store this information securely and keep it confidential. Your information will not be shared without your consent, except where required by law.  

It will only be used:  

• For the purpose for which it was collected.   

• In line with our Privacy Policy and all legal obligations.  

You have the right to update or withdraw this information at any time by contacting NRH.  

Complaint: When you are dissatisfied with our services, decisions, or action. Complainants have the option of remaining anonymous (please note however, this may affect our ability to resolve or investigate issues). If you make a complaint, you are a complainant. 

Appeal: When you ask us to review or reconsider a decision we have made. If you lodge an appeal, you are an appellant. 

Find out more via our Complaints and Appeals Fact Sheet. 

If you need support or require adjustments, please get in touch with us directly.