Application for Alterations or Modifications

Complete this form if you would like to request an alteration or a modification to your home.

Please ensure you read the following carefully before submitting your application.

If you would like further information or support, please get in touch with us.

Note: This form has a 'Save and Complete later' option - scroll to the bottom of the page to complete the form at another time.

Privacy and Your Rights

NRH will store this information securely and keep it confidential. Your information will not be shared without your consent, except where required by law.

It will only be used:

For the purpose for which it was collected.
In line with our Privacy Policy and all legal obligations.

You have the right to update or withdraw this information at any time by contacting NRH.

I confirm that I have read and understand the above. *

Tenant Details

First Name *

Last Name *

Email Address

Phone *

Your Property Address *

Street address *

City *

State *

Postcode *

Request Details

Please complete this form to request approval. Do not start any work until NRH gives written approval.

Please note: Submission of this form does not guarantee approval of your request. All requests are subject to a formal assessment and approval process.

Are you requesting an alteration or a modification? *An alteration means any change, addition, or installation you want to make to your rental home – even small changes like paving, security lighting or doors, or a non-perimeter structure. A modification is a change made to support safe access, mobility, health, or independence in your home – often due to disability, injury, age, or medical conditions.

Describe the alteration you're requesting *

Describe the modification you're requesting *NRH will not approve any modifications without the required documentation, including an OT Report. You can apply for temporary or permanent modifications by completing this form. Please do not arrange or start any work until NRH gives written approval.

Location in property *

Please provide more details

Please upload documentation (if available)

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E.g. layout plans or sketch, photos of the proposed area, product specs, contractor details/license, etc.

Purpose of Modification (select all that apply) *

To improve safety or prevent fallsTo improve access (e.g. entry/exit, bathroom, kitchen etc.)To support independence or mobilityOther (please describe below)

Other (describe in your own words) *

Upload Occupational Therapist Report (mandatory), plus any other supporting documentation *

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Additional documents could include layout plans or sketches or quotes.

Understanding the Rules for Alterations - Please read carefully

By submitting this request, you agree:

Not to start work until NRH gives written approval.
All work must meet all legal, council, building code, and NRH property standards.
Licensed and qualified professionals must do the work, if required.
You’re responsible for all costs, maintenance and repairs related to the alteration.
At the end of your tenancy, you will remove the alteration and repair the property to its original condition – or you may be required to cover the costs to return the property to its original condition.
You will provide NRH with any completion certificates or compliance documents requested, and allow NRH employees to inspect before, during or after the alteration.
If installing a new door lock or changing keys, you are required to provide NRH with a copy of the new key.

Understanding the Rules for Modifications - Please read carefully

By submitting this request, you agree:

Not to start any work until NRH gives written approval.
To allow NRH employees to inspect before, during and after the modification.
To ensure that the work is completed by qualified and licensed tradespeople, where required.
That NRH may require additional documentation or approval from government agencies, insurers, or other providers.
To work with NRH to ensure the design is appropriate, safe and suitable for your home and tenancy.
That some modifications may need to be removed or altered at the end of your tenancy, depending on the circumstances.

Important

NRH may review or revoke approval if we reasonably believe there has been some misuse, unsafe work, or damage that is not in your best interests or compliant with our standards.

Tenant Declaration

I confirm that the information I have given above is true. I understand that NRH may refuse or impose conditions on the alteration. I also understand that NRH may require me to remove the alteration and restore the property to its original condition when my tenancy ends and charge me if I do not. *

I confirm that the information I have given above is true. I understand that NRH may refuse or impose conditions on property modifications. I also understand that NRH may require me to remove the modification and restore the property to its original condition when my tenancy ends and charge me if I do not. *

Tenant Signature *

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Date *

Let us know you are human *

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